What The Service Can Offer

Our Current Projects:

Our Mental Health Carers Grant is funded by the Welsh Assembly Government and enables Merthyr Tydfil Crossroads to provide the following services:

Provide services for people with Mental Health problems which enables their Carer to have a break. We undertake a wide range of activities with the person with care needs such as, shopping, reminiscing, 1:1 personal care support, group activities.

Provide respite services for Carers looking after someone with care needs enabling them to "Take a Break".

You can make a referral for this project online using our referral form or by contacting the Care Team on 01685 382366 or email: care@merthyrcrossroads.org.uk.

Our Time Out Project:
Supported by funding from Lloyds TSB Foundation for England & Wales and is run by Merthyr Tydfil Crossroads Caring for Carers.

The project employs 4 Carer Support Workers who work directly on the project supporting Carers of people who are caring for someone with Dementia.

We currently provide services within the Carers own home enabling them to take a break whilst our Carer Support Workers look after the person they care for.

We also run 2 groups Monday - Friday where we take out the cared for person to one of our venues whilst the Carers has a break. The group provides support for the person with dementia to participate in games such as dominoes, memory games etc. The aim of the group is firstly to give the Carer a break from their caring role and secondly to engage the person with care needs in meaningful activities, enabling them to have a better quality of life.

To make a referral to this service please call our specialist care team on 01685 382366 or use the online referral form.

Our Carers Special Grant Project is funded by Merthyr Tydfil County Borough Council and enables Merthyr Tydfil Crossroads to provide the following services:

Provide services for children enabling their parents to have a break. Activities include taking the person with care needs to the cinema, bowling, football etc.

Provide respite services for Carers looking after someone with care needs enabling them to “Take a Break”.

Our Core Service which is funded by Merthyr Tydfil County Borough Council.

Supports carers who care for someone of 18.
We provide on average of 120 hours of support per week.
This project also supports Crossroads core costs.

Our Prevention Project is funded by Merthyr Tydfil Local Health Board and enable Merthyr Tydfil Crossroads to provide services to try and prevent hospital admission enabling care where appropriate to be provided in the home.

Local Health Board Funding provides support for carers who are referred thorugh a health route. The service provided is usually to support the carer look after someone at home rather than them being admitted to hospital.

We also have the capacity to deal with a variety of other work, examples are: ILF, Spot Purchasing, Private Agreements, Direct Payments.

Our only criteria is that the person with care needs has a CARER. Our services are offered to anyone regardless of gender, sexual orientation, ethnic origin or beliefs.

For further information please do not hesitate to contact:

Trudi Price – Senior Care Coordinator on 0845 652 0358 E-mail: Trudi Price

Yvonne Parfitt – Scheme Manager on 0845 652 0358 E-mail: Yvonne Parfitt

For Private agreements, Spot Purchasing, ILF or Direct Payments please contact:
0845 652 0358 E-mail: Trudi Price

Click Here to print off the Merthyr Tydfil Crossroads-Caring for Carers Referrals form.

A carer is defined as the person who is taking responsibility for the care a person who needs a substantial amount of care because of a mental or physical disability or because they are frail through ageing.

There is not a “typical” carer, he or she may be of any age, culture or religion. What carers do have in common is the experience of being under a great deal of physical and emotional strain from demands of caring.

Through the Crossroads service, fully trained Care Workers can go into peoples homes to relieve the carer by taking over the work that he or she would normally do.

We offer a flexible reliable and sensitive service that is tailored to meet the needs of the carer.

Our main service is provided through core funding from Merthyr Tydfil County Borough Council under an agency agreement.

Values, Aims And Objectives

Crossroads is committed to treating carers and people with care needs with respect and sensitivity, recognising the dignity and value of each person for whom a service is provided. Confidentiality will be maintained at all times.
Carers and people with care needs will be supported in exercising self determination, making choices and maintaining their independence
Services offered will be flexible to meet the needs of each carer and each person with care needs.
Carers and people with care needs will be involved and consulted about the support to be provided by Crossroads.
Crossroads will respect the privacy and personal choice of lifestyles, customs, culture, values and spiritual beliefs of each person for whom a service is provided.

Crossroads is committed to the principle of equal opportunity regardless of race, gender, marital status, sexual preference, age, ethnic origin, disability or religion, both in the provision of our services and employment practices.
Crossroads is committed to valuing all Trustees and members of staff.
Crossroads is committed to responding to the diversity of needs presented and developing appropriate quality services.
Crossroads is committed to working in partnership with other organisations in the interest of carers.
Crossroads is committed to developing quality by the implementation of Crossroads Quality Evaluation Tool (CROQUET).

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